Customer data platform use cases jobs

...spiritual products. The main objectives are to provide an efficient online shopping experience to customers and share insightful information about crystals and spirituality. Key Features: * An integrated shopping cart for a seamless checkout process * Customer review section for each product to build trust and improve product quality * Product search and filter options for easy navigation The site should accommodate 10-20 product categories. Ideal Candidate: * Proficient in eCommerce website design * Experience with integration of shopping cart, customer review, and product search systems * Knowledge and interest in crystals and spirituality is a plus * Able to deliver a website that merges function with aesthetic appeal Also helpful to be able to add on booking system ...

I'm looking for an experienced E-commerce website developer. The ideal candidate has experience in creating E-commerce websites. The project involves: - Creating an E-commerce website for selling AI Faceswap services - Implementing the necessary functions to ensure the website runs smoothly - Website has to look and feel professional on mobile, tablets, and desktop - Ability for individual customer logins and account payments - Able to upload videos and photos Key skills required: - Detailed understanding of E-commerce websites - Experience in AI Faceswap is a plus, but not required If you think you're a good fit, feel free to bid. Looking forward to working with an enthusiastic developer!

I'm lookin...post content on Facebook, Instagram, and LinkedIn - Monitor engagement and interaction with our followers and increase followers and users organically. - Respond to comments and messages in a timely and professional manner - Use analytics tools to track the success of our campaigns and adjust strategies as needed Ideal Skills: - Proven experience managing social media platforms for healthcare related profiles - Strong understanding of social media marketing and brand awareness tactics - Excellent communication skills and customer service mindset - Ability to analyze data and draw actionable insights Please note, I'm not sure about our target audience demographics or specific markets, so I need someone who can help identify and target the right ...

I'm presently in need of someone skilled in configuring Moodle on an existing Apache server. The server is hosted on Linode, which is already installed and operational. The goal of this project is to set up Moodle for online tutoring. Your responsibilities would include overall Mood​le setup, configuration, testing, and handling any potential issues during and after the installation process. Ideal Skills and Experience: - Strong expertise in Moodle setup & configuration - Experience with Apache Servers and Linode Hosting - Troubleshooting and problem-solving skills - Knowledge of standard Moodle plugins (even though specific plugins were not selected for this project, understanding their functionality could be beneficial for potential future needs) Please ensure your pro...

I'm in need of a React Native developer with experience in Laravel for the backend to help me bring my productivity app idea to life. The Admin Is developed with Laravel we need someone with have experience in creating the laravel API and Android and IOS App. Here's an overview of the project requirements: - Multi-Platform Development: The app needs to be developed for both iOS and Android, so experience in developing cross-platform applications is essential. - Backend Development: You'll be responsible for not only the front-end design but also the backend, using Laravel. Experience with this PHP framework is a must. - UI/UX Design: While I haven't got a specific design or wireframe for the app, I do have some ideas that I would like you to help flesh...

As a burgeoning digital car dealership with a unique proposition of providing new cars without a waiting period and discounted rates, we are now poised to supercharge our growth trajectory. We are seeking an experienced business development strategist with a proven track recor...understanding of the automotive and technology industries. - Experience in investor relations and securing funding from strategic investors. - Strong networking skills with access to a broad range of potential strategic partners. - Excellent communication and negotiation abilities to articulate our vision and negotiate favorable terms. Together, we aim to forge partnerships that drive innovation, customer satisfaction, and market expansion, ensuring our digital car dealership remains at the forefront of the...

MUST BE ABLE TO START RIGHT AWAY AND DO NOW. - Header Layout: The header menu is currently bunched up between the logo a...to make this adjustment seamlessly. - New Products Tagging: I'm looking to have a "NEW" icon displayed next to the product title for new items. I would like this icon to be small and subtle. The candidate should have experience with product tagging and editing in Shopify. - Rewards System Popup: I would like to implement a popup for my rewards system. The popup should trigger as soon as a customer visits the site, and not later. The ideal freelancer will have experience with Shopify popups, as well as an understanding of user engagement strategies. Please only apply if you have direct experience with Shopify, specifically in modifying the la...

I'm looking to create engaging videography content for my Med Spa. The scope of work includes capturing: - Treatment Process Videos: An insider look into our various spa treatments will be essential to communicate the consumer experience. ...thorough virtual tour of our premises will allow potential clients to better understand our environment. Experience in architecture or interior videography would be a plus. - Interview with Owner: There will also be a requirement to conduct and record a detailed interview with the spa owner. Experience in documentary style shooting would be helpful. The primary goal of these videos is to drive more customer inquiries. Therefore, a successful freelancer should have experience in producing persuasive visual storytelling that prompt viewers ...

How to modify the Prototype properties of a Navigator object that can be viewed using the navigator command in the browser console. You must edit the Prototype properties at the lowest level in the object list to change the platform value of userAgentData

...options, with a live preview of the customized content. - PDF Export: The system should be able to convert the final design into a PDF format for printing. - Online Payment and Shipping: The site will need to integrate with Taiwan's Green World Technology payment gateway and logistics systems from Taiwan Post, 7-Eleven, and FamilyMart. - Admin Panel: A backend admin panel is required for managing customer orders. - Google Maps Integration: The website should be linked to Google Maps. - Image Slider: The site should have a feature allowing a full site image carousel, where products can be replaced or uploaded. Further Details: - Frontend Programming: The website should include an introduction to our banner services, a process flowchart, material descriptions, a design option...

I am looking for a solution that will ef...looking for a solution that will efficiently analyze and group comments harvested from social media monitoring tools, primarily in Turkish. Key requirements include: - Comprehensive understanding of the Turkish language and its intricacies - Expertise in data analysis, recognizing patterns and trend identification - Proficiency in using or creating a program to sift through large amounts of data accurately and efficiently The end goal of this project is to equip me with actionable insights to improve overall customer satisfaction and make data-informed decisions for my business using these analysis results. With advancements in technology, I believe this task can be quickly optimized and automated, and I am open to...

I'm looking for a skilled developer to create a niche marketplace platform that connects users with professionals. The platform will require the following features: - User Registration: The user registration process should be designed to ensure simplicity and security. It should include email and password registration, social media login integration, and phone number verification. The platform should also have the capability to manage user profiles, reviews, and ratings. - Search Functionality: The platform should have a robust search functionality with filters. This feature will enable users to easily find relevant professionals based on their needs. - Messaging and Communication Tools: The platform should also have a messaging system that allows...

I'm seeking a skilled data analyst to evaluate head count turnover within my company on a weekly basis. I'd like to conduct this analysis using multiple measures - by percentage, number of employees, and over various time periods. As the ideal candidate, you'll have: - Proficiency in data analytics - Experience with employee data and turnover metrics - Ability to offer insights based on complex data - Capabilities to deliver weekly reports and insights Your task will include: - Parsing sales, customer, and financial data - Calculating turnover rates in terms of percentages, numbers, and durations - Producing a report every week with a detailed analysis of findings. Your ultimate goal will be to use data to help unde...

I'm in need of a competent customer service team that can handle a moderate volume of customer inquiries and complaints on a daily basis. - The primary tasks include responding to customer inquiries and resolving complaints. - You'll need to be comfortable utilizing email communication and providing phone support. The ideal candidate would not only have exceptional communication skills, but also a strong focus on problem-solving and a genuine passion for customer service. Experience in a similar role will be a big plus. The volume of work is estimated to be between 50-100 inquiries and complaints per day.

I'm looking for a skilled developer to create a Flask-based website connected with mysql. This website will be primarily for my personal development. Key Features: - Email Verification otp on login A simple website for our team to use with login option and it should have following features A form to manually update my database A search page to search in my database (For example :- for a student databases a page to add all the details of a new student manully and a page to search for students based on same criteria which shows the result in a table form) My budget is around 2000- 2500 rs Ideal Skills: - Strong experience with Flask: You should have a proven track record of developing websites using Flask. - User Authentication Expertise: Understanding and implementing se...

I'm looking for a diligent, meticulous legal researcher with expertise in U.S. rental laws. Specifically, I'm interested in: - Case studies where landlords have accepted rent for long periods of time without registering the rental unit - Analysis of the tenant's right to claim back the rent in these cases - Detailed review of the potential legal implications for landlords Impressive grasp of U.S. rental laws and experience in comparative legal research would all be advantageous for this project.

We're looking for a graphic designer to create a company deck for our technology platform. I am seeking someone who has experience in Figma and can work with our brand style guide. Product UI will need to be shown as well. This is a document that we will be sending to new customers and users of our platform. Please show me your work before we assign you to the task!

I am in need of a skilled and experienced designer to create high-quality landing pages on a semi-regular basis (up to 4 per month) on the High Level platform. Key Details: - Purpose: These landing pages are aimed at homeowners looking to sell their homes, thus they should be designed with this specific target audience in mind. - Elements: Each landing page should incorporate a logo, a form also made in High Level and strategically placed call-to-action buttons, and should be designed for optimal brand awareness and lead generation. Ideal Skills: - Proficiency in High Level or Clickfunnels page designing, with a strong portfolio of past landing pages. - Understanding of the psychology behind design elements and their impact on conversion rates. - Creativity in tailoring designs...

DATA SCRAPPING DATABASE This is an interesting overview of the steps that might be involved in completing this project: 1. Develop a web scraping script using Python (e.g., BeautifulSoup, Scrapy) to extract data from relevant grant databases and websites (if possible, considering anti-scraping measures). Sites to be scraped: 2. Design a database schema to store the extracted data. 3. Write scripts to clean, transform, and load the data into the database. 4. Design a WordPress directory listing interface with search filters to display the grant information. 5. Develop a user interface to query and display the grant information based on customer criteria 6. Create a Python plugin for WordPress to automate the scraping

...Overcome objections and provide solutions to ensure client satisfaction. Close deals and ensure all contractual agreements are completed accurately. Relationship Management: Build and maintain strong relationships with clients to foster long-term partnerships. Provide ongoing support to clients to ensure their needs are met post-sale. Gather feedback from clients to improve service offerings and customer satisfaction. Qualifications: Proven experience in outbound sales, preferably in the technology or MSP space. Strong understanding of IT services, including managed services, cloud solutions, and cybersecurity. Exceptional English communication skills, both written and verbal. Ability to work effectively in the US EST time zone. Proficient in using CRM software and sales tools...

...communication between users, with an additional search functionality to help users find suitable matches. Key Features: - Search functionality: The website should have a robust search feature that allows users to look for specific job roles, skills, qualifications or any other relevant criteria. This search should be based on keywords, facilitating a quick and efficient matching process. - Messaging: The platform should have a text-based messaging system enabling recruiters and candidates to converse, share more about themselves and discuss potential opportunities. - Voice and Video Calling: To enhance interactivity and facilitate more personal connections, the site should also support voice and video calling features. This will allow for more engaging conversations and establis...

I'm on the lookout for a competent, experienced individual to build my website on the Kajabi education platform. The project includes the following key aspects: Key Components: - Designing and developing a Home Page - Creating Course Pages - Setting up a Members Area Desired User Interaction: - Ability for users to leave comments on courses The ideal candidate should have proven experience in developing Kajabi websites, online educational platforms, and incorporating user interaction features. Understanding of user experience principles and attention to detail is pivotal.

I'm in search of a WordPress expert to integrate LiveChat service on specific pages of my website. My requirement is detailed below: - A seamless integration of LiveChat on certain key pages of my website. - Integrate LiveChat with a rest endpoint Here are the specifics: - The LiveChat service is to be integrated only on specific pages. The specifi...at Skills required: - Proven experience with WordPress and LiveChat integration. - Understanding of website layout and design principles. - A keen eye for detail and commitment to providing top performance. If this aligns with your skill set, I'd love to have a conversation. Looking forward to working with a professional who can contribute to enhancing user experience on my site and boost customer engagement through thi...

...specific to my business needs. I need a professional who can tailor the WHMCS platform to meet these requirements. - WHMCS Module Development: I am looking to integrate certain functionalities into my WHMCS system via custom modules. The candidate should have a strong background in module development and understanding of WordPress. - WHMCS Troubleshooting: As with any system, there may be occasional issues that arise. A proactive and experienced troubleshooter will be needed to identify and rectify these quickly and effectively. Additional Information: - My website runs on WordPress - Integration with third-party services, specifically customer support tools, will be essential. Experience in integrating WHMCS with customer support tools is a plus. - The ideal cand...

...for an Single track, EP of 5 - 7 tracks, or LP of 10 - 14 tracks). This traffic is primarily sourced from social media (Instagram, Facebook, and TikTok) through highly-marketable content posted semi-regularly, along with a lead generation strategy offering artists free royalty free music powered by Meta Ads (TikTok not implemented as of yet). For more information on the technology employed, see Platform located at the bottom. (2) Fans of our original electronic music released to digital streaming platforms, such as iTunes, Spotify, etc. The sources of their fans traffic varies from search engines, social media, to the streaming platforms previously highlighted. The primary revenue opportunities for this stream are generated through royalties and merchandise sales ()

I'm looking for a skilled OutSystems developer to help me create a new web application. The primary goal of this project is to create a platform that allows our company to sell franchises online. The ideal candidate for this role would have experience in: - OutSystems development - Web application development - E-commerce platforms

I need an OpenScad expert to create a 3D model for me. It's intended for 3D printing, so the final output should be ready for this purpose. NEED IT DONE IN AROUND 12 HOURS

...tasks include data entry, administrative support, customer support, and general virtual assistance. Key responsibilities: - Data Entry: Accurate and timely entry of data into spreadsheets and databases. - Administrative Support: Assisting with various office tasks and projects. - Customer Support: Handling customer service inquiries and providing assistance. - Virtual Assistance: Supporting me in various administrative tasks as required. I anticipate needing around 10-20 hours of support per week. Communication will be key, so the ideal candidate should be comfortable using email and instant messaging apps for updates, questions, and task delegations. Key skills: - Proficiency in data entry and administrative tasks. - Excellent comm...

We aim to develop a comprehensive e-commerce platform that enables individuals and businesses to easily and flexibly create and manage their online stores. The platform will be similar to Shopify and Salla, and will be built using the Laravel framework to ensure ease of use, flexibility, and security. We are seeking a skilled freelance developer to design and develop both the frontend user interface and the backend, including a comprehensive content and transaction management system. Main Tasks: Interface Design: Develop attractive and user-friendly interfaces, including the frontend and the administrative dashboard. and Development: Build core platform functionalities using Laravel, including product management, order processing, user management, and report...

...into a cohesive and practical layout. Your role as an architect will involve: - Conceptualizing and designing the overall layout of the medium-sized EV station and its adjacent shops. - Selecting and incorporating modern architectural elements and materials that will make the station stand out and be functional. - Creating a space that is both aesthetically pleasing and designed for optimal customer experience, with the necessary amenities included. Ideal Skills and Experience: - Proven experience in designing commercial spaces, particularly in the retail and/or hospitality sector. - Proficiency in architectural design software. - A strong understanding of modern architectural principles and trends. If you've got the skills and the creative vision to bring this proj...

If you’re ready to turn coffee into code and ideas into impactful digital experiences, we’d love to chat! Are you a Full Stack Developer with a knack for crafting magical user experiences? Do you excel in native iOS and Android? Core Project Requirements: • Dual platform functionality with seamless integration and user interface on both iOS and Android. • Productivity centered functionalities to enhance workflow, time management and task prioritization. Ideal Freelancer: • Proven experience in both iOS and Android app development is a necessity. • Prior work in development of productivity apps would be favourably considered. • Strong UI/UX skills for delivering an intuitive usability experience. We're on a quest to transform com...

I am in need of a virtual assistant to handle customer service, inquiries, and data entry tasks. Key Responsibilities: - Responding to customer emails and live chats in a timely and professional manner - Managing customer inquiries and complaints, ensuring a positive resolution - Carrying out data entry and basic administrative tasks as required Ideal Candidate: - Previous experience in a customer service role - Proficient in written communication - Skilled in multitasking and time management - Comfortable using email, live chat platforms, and project management software - Attention to detail and problem-solving skills are essential I anticipate needing your assistance on an ongoing, part-time basis. Please submit your proposal if you meet th...

...Banner ads - Organized Interface: The listed cars should be easily sortable by make and model, as well as by price, facilitating user-friendly navigation. Ideal candidates for this project will have experience in web design and development, specifically with projects involving classified listings. A keen understanding of user experience design principles to cater to various user types on the same platform will be a major advantage....

...houses. - A contact information section is essential. This should include a form for potential clients to fill out, as well as my phone number and email address. - Customer testimonials section is also needed. This should be a space where previous clients can leave reviews of my services. Additional Features: - I'd also like a 'home value link'. This is a feature where potential clients can input their address and receive an estimated value of their property. Logo: - A professional and eye-catching logo that resonates with the real estate industry. The logo should be versatile and suitable for both print and online use. Ideal Skills: - Proficiency in web design and development, with experience in creating real estate websites being a plus. - ...

Project Details $30.00 – 250.00 USD I'm seeking an analyst proficient in harnessing the Amazon Seller API to extract comprehensive data and metrics essential for reporting purposes. Your primary responsibility will involve pulling detailed information from Sales, Orders, Products, Customers, and other relevant columns and sources via the API. Your expertise in navigating the intricacies of the Amazon Seller API to extract pertinent data for reporting is crucial. This data MUST be pulled into Microsoft Excel seamlessly and effortlessly. This will enable easy access and manipulation of the data for reporting purposes. The columns of data required, but not limited to are as follows: Order ID, Tracking ID, Product Name, Unit Price, Ship By Dat...

...language/tools you will use and the timeframe you will need to complete this project. Functionalities to build: • Book meeting function that automatically check calendars of team members and shows available slots to external users to make booking with our experts - Admin can sync several calendars (of team member/experts) to one calendar booking form and the form will show availability for all the hours any of the linked expert calendars show available time. • Blog section - All type of Users can read, like, share on multiple social media platforms, and add comments on posts (only logged in user), - Admin: content creators can login to write and publish blogs in their desired design and format. Blog contents could be videos hosted on YouTube and other platforms &bull...

I'm seeking the services of a seasoned legal professional to assist with my employment contract dispute specifically related to non-payment of wages. Key Responsibilities: - You'll be required ...Responsibilities: - You'll be required to leverage your expertise in employment law and contract dispute. - Your primary task is to make an impactful legal intervention that could persuade my unresponsive employer to fulfill their contractual obligations. Ideal Candidate: - A legal expert with extensive experience in dealing with employment contract breaches. - Proven track record of handling similar cases, notably those involving disputes over non-payment of wages. - Guiding clients through the dispute resolution process and ensuring their rights are protected. - Exce...

I'm looking for an AWS expert to design and implement an online platform for my non-profit organization Community Connect. The primary feature of this platform should be project listings. Expectations: * Develop a categorization system specifically for educational projects. Ideal Skills: * AWS Experience * Proficient in Backend Development * Web Design * UI/UX Design Your understanding of categorizing and structuring information for user-friendly navigation will be key. Experience in developing platforms for nonprofit organizations or similar work is considered a plus. Your contributions will help connect volunteers with educational community projects, making a difference in our society.

I am seeking a data-savvy professional adept in R Programming and equipped with expertise in econometrics. The goal of the project is to prepare an in-depth mini-paper analysing the effect of Italy's government expenditure on its economic growth from 2002 to 2022. I'm attaching an example for clear understanding. The job will entail: - Data Preparation: Use R Programming to prepare tables and plots utilizing sales, customer, and inventory datasets. - Econometric Analysis: Focusing on the impact of government spending on Italy's economic progress within the stipulated time frame. - Insightful Report: Conclude with a comprehensive report discussing findings and implications within the economic outlook. Ideal Skills: - Proficiency in R Programmin...

I'm seeking a Laravel developer to create a dynamic survey and dashboard system to collect and analyze user feedback from business clients. Key Responsibilities: - Develop a user-friendly survey interface for generating customer satisfaction scores and product feedback. - Implement a secure and reliable database system to store survey data. - Develop a dynamic dashboard that displays aggregated survey results. Ideal Candidate: - Proficient in Laravel PHP framework. - Experienced in creating survey systems and dashboards. - Strong understanding of database management. - Ability to design user-friendly interfaces. - Prior experience with user feedback collection is a plus.

I'm in need of an experienced developer to create a cross-platform application and website that offers video chat functionalities similar to the Chamet app. Key Requirements: - Development for both iOS and Android platforms. - Implementation of one-on-one private sessions and public live streams capabilities. - A user-friendly and engaging interface that encourages users to interact seamlessly. Ideal Skills & Experience: - Proficiency in cross-platform app development. - Previous experience with video chat app development. - Strong understanding of in-app user interaction and engagement. - Good knowledge of security and privacy standards in communication apps. If you have the skills and experience to deliver a high-quality, user-friendly video chat application, ...

I'm looking for an expert who can accurately retrieve data from an AWS RDS Database. The task includes: - Extracting text data, specifically all customer data - Precise collection of customers' names, emails, and membership dates - This project involves data extraction of all customers, not just active members Ideal skills and experience would include a comprehensive understanding of AWS, RDS databases specifically, and a stellar ability in data extraction and management. You should be meticulous and maintain the integrity of the data while handling extensive datasets. Familiarity with customer database management would be an added advantage.

I'm in need of a remote customer service specialist who is fluent in Spanish. This role will also involve some logistical analysis and inventory management tasks. Key Responsibilities: - Manage inventory: The successful candidate should be able to keep track of our product levels, order new stock and handle returns. - Logistics Data Analysis: Looking for an individual with the ability to analyze data, evaluate our current processes, and suggest improvements. The ideal candidate will be someone who is able to work independently, has strong communication skills, and has prior experience in inventory management and data analysis. Fluency in Spanish is a non-negotiable requirement.

...and show percentage off - Add option to contact via whatsapp - Add fuction to filter products by price, location, furniture type, new or used - Add super admin user who can add products and add phone numbers. The idea for this one is that in the beginning furniture stores are unlikely to list their products, therefore I plan to go round town get their products and add them to the website. In such cases, I should be able to add the phone number of the specific store. Required fields for when uploading furniture - Furniture condition, new or used - Location - Furniture type - Title (eg 3 seater sofa for sale) - Description - Price - Upload images Product Display: - I envision the products being displayed in a grid view with images and prices. This layout should be intuitive ...

I need a skilled app developer to create a social networking platform for both iOS and Android. The app's primary focus is on user profiles, so proficiency in creating engaging and interactive user interfaces is crucial. Key Features: - The app will have user profiles as the core feature, enabling users to create and customize their profiles, connect with others, and engage in social interactions. - Aesthetically pleasing UI/UX design is essential to ensure a user-friendly experience. - Cross-platform development experience will be a huge plus, as I need the app to run seamlessly on both iOS and Android devices. - As we will be handling user data, experience with data security and privacy protocols is highly appreciated. - Any prior experience with social ...

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I'm looking for a Shopify expert to create an e-commerce store for my Home & Kitchen products. Key Features: - User-friendly Navigation: The store should have a simple and intuitive interface to enhance customer experience. - Product Search Functionality: Customers should be able to easily find products they're looking for. - Mobile-Responsive Design: The store must be compatible with mobile devices to cater to a wider audience. - Promotions and Coupons: The ability to offer discounts and promotions for marketing purposes. - Keyword Optimization: Proficiency in using keywords to enhance the store's visibility on search engines. Product Categories: - Cookware and Bakeware - Home Decor - Aroma Diffuser - Gardening tool Subjected to change Product Quantity: - I e...

I'm in need of an experienced professional to integrate Email Marketing and Customer Support Apps with my current CRM. The key functionalities I'm looking to integrate are conversational, SMS and funnel app. Key Responsibilities: - Integrate Email Marketing features like Email Campaigns and Templates seamlessly into the current CRM system. - Integrate Customer Support functionalities to enable efficient Ticket Management within the CRM. The specific apps to be integrated should include: - Chatbot: Implement an interactive chatbot within the CRM to enhance customer engagement and support. - Text Messaging: Enable SMS sending and receiving integrated within the system. - Sales Funnel: Incorporate a sales funnel feature to streamline lead nurturing and sales p...

I'm looking for a skilled professional to design and develop an innovative multi-vendor e-commerce platform, where multiple sellers can sell products directly from their respective warehouses. While PrestaShop has been a consideration, I'm keeping an open mind to different platforms that would best serve this concept. We will also need features to accommodate seasonal products available during specific times of the year. Key skills and experiences for the task include: - Proficiency in various e-commerce platforms. PrestaShop expertise is a bonus but not a requirement. - Experience in developing multi-vendor e-commerce platforms. - Understanding inventory management systems, particularly with multiple sellers each managing their own stocks. - Ability to implement featu...

I'm in search of a dynamic customer service team of 6-10 representatives to provide comprehensive support for my customers via phone, live chat, and email. An ideal candidate would possess strong communication skills and proficiency in the English language. Key Duties: - Provide phone support - Address customer queries via live chat - Respond to customer emails Skills and Experience: - Excellent verbal and written English - Proven experience in customer service - Ability to multitask across various support channels