Customer Support Team

Hi! Our business is to make yours effective and efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, Total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, English online Teacher, Outbound sales, Article Writing, Blog, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. We are a highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I also have agents who have more than 5 years telemarketing, data entry, email handling and customer service experiences - who have been also my agents for all our past and present projects. Please do let me know if you have further questions. Cheers, JM

I have done bachelors. I have experience in doing similar tasks. Looking forward to your response. Moreover, I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, product entries, data scrapping, real estate tasks and more admin related tasks.

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Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I am also very friendly and patient when it comes to dealing with customers over the phone. I have a Bachelors in Management from an USA University. Have done numerous inbound/outbound calling projects. From selling cellular phones, offering a rate reduction in a company's monthly phone bill, selling remodeling/construction services to selling a tennant computerized system. All using ZOIPER, X-lite,Softphone, vulcan 7 dialers and Bria Also have used SKYPE to make calls.

Hi, I am ready for your work to start now. I will give you 100% satisfiction. trust me . I want to start from now. Thanks Bayzid Khan

Hello, I have experience in providing voice/chat & email support to a US website management company from 8 am to 7 pm EST and this looks like a good opportunity. I have a team of 4 people so even if you are looking for round the clock support, I can get that done as well. Here are the links to the current voice/chat & email process I handle. You will also see that the client has rehired me as he liked the quality of my work. http://www.freelancer.com/projects/Website-Design-Customer-Support/Live-Chat-Tech-Support-for.html & the rehire one is - https://www.freelancer.com/projects/Live-Chat-Tech-Support-for.html Apart from this I have the following experience in Customer Service Voice Process - 1. NCO Collections - For American Express Bad Debts Collection Process for US. 2004-2005 2. 3 Global Services - For 3 Mobile Upgrades and Retentions Process which involved sales of contract phones (Postpaid) for UK - 2007-2009 3. Balaji Outsourcing - For UK Personal Injury Claim Process - 2009-2011 4. Balaji Outsourcing - For Shava TV Sales Process for Canada - 2011-2012 Will be waiting to hear from you. Regards Yathin

Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like this. For evidence you can see my profile. I have excellent command over English. I am a hard worker, productive and worthy of your attention I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. -- Kinds Regards, Mehedi Hasan.

Hello! My name is Inna from Ukraine, native Russian/Ukrainian speaker+ fluent English/ I have a Master Degree in English language and literature. Right now I'm working as a customer support for Russian hosting project. Will gladly answer all your questions! Happy New year! Regards, Inna

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in Networking /Admin. Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS), toward earning my Masters of Business Administration (MBA) degree and B. Sc Computer Science. I have completed many web research/data entry/ General Admin and marketing project. I am 100% able to do your project. Sincerely, Tarikul Islam

Hi. I am an American who has lived in Austria since 1992. I have worked from home since 2002. My work included talking to affiliates and customers on skype. The company I worked at recently closed, and I am able to work any days any as many hours as you would like. I am a professional and hard worker. I would also be happy to talk to you on skype.

Sir, I reviewed your job description and am very interested to work with you. I can complete with fast and accurately. Please consider my bid. Thanks........Shariful

Hello, I am familiar with the concept of customer support and I am willing to learn and succeed. I am a fast learner and will definitely keep up the good work. You can rely on me for delivering the deliverables on time. I am looking forward to work with you. Please do reach me if you want to discuss further regarding the job. Thanking you, vishnupriya.

Hi, I have done this type of project with many of my clients. My experience, in addition to the confidence that I can do the work and do it well, ensures that you will receive the best quality. I believe am the best freelancer to get the job done. I look forward to working with you. Thanks, Tanvir

Hello Sir, Long term Experience in giving live chat and voice customer support. I hope you will contact me and know my potential. Looking forward to an interview. Thanks Muarif

Hi I am interested to apply on the position that you are looking for. I do have a 3 years experienced working from a contact center industry. I can do multi tasking like taking chats while answering emails at the same time. I do know taking outbound and inbound calls since I am team member before. I am very hard working person and open minded to new ideas and achievements are my goal. What makes me a good candidate is that I do have these skills which I learned from the previous job that I've had , First is when I developed my self confidence that I am confident in meeting new people, Patience is when I was able to assist my customer well and make sure that they will be satisfied with my service. Attentiveness, is making sure that I am attending to the customer's concern and by listening to them it means that you value them.

Dear Sir, I am an MBA student with engineering background. I have internet connection of 5Mbps, my availability would be flexible according to your need. Thanks

I am glad to accept the following jobs/assignments: 1 Data processing in Excel format. I can make available any data you may want if it available on the net. I can do Data Entry, Data Capture, Mailing List Creation, Social networking Jobs, Address Capture, Bulk Mailing, Forum posting, Article Writing & Posting, Classified posting, PR Posting, Link Posting, Blog Creation & Posting, Website Content Uploading. Review and Feedback Posting and website promotion,OScommerce ,Joomla and wordpress content adding. We have certain important data such as Geological and statistical state-wise data on cities of in USA, Hospitals in USA etc. ready with us. 2 Virtual Assistant (Offsite) functions I am prompt and punctual in assignment deliveries. I charge reasonably and for special assignments, the fee is negotiable

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I have worked in call centers before, and have a really positive attitude towards learning new things, i am a fast learner and also a easy explainer

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