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BPO Technical support team

$250-750 USD

Closed
Posted over 1 year ago

$250-750 USD

Paid on delivery
Customer care /BPO team to manage chat support We are looking for a support team to work with us. remote assistance via chat and remote access Supporting our android platform. We seek a business level English speaking support team who can offer customer care and support to our customers 16x7x365 you will be on call during these hours however this is more ad hok and at present we see around 20 hours of work per month. This role is suited to a BPO organisation who can work on this project and others ( we do not need dedicated resources however we do have a <1 min response to chat requests Full training and support given. Ideally we will have a minimum of 3 people trained on the project to cover the role. There will also be some general admin and reporting required. Agents must be office based and be well managed There will also be some general admin and reporting required - around 5 hours per week Must be skilled in Teamviewer Hubspot ( be able to manage, maintain, upload etc) Android OS Basic social media management wordpress - manage, maintain and update websites.
Project ID: 34432865

About the project

35 proposals
Remote project
Active 2 yrs ago

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35 freelancers are bidding on average $536 USD for this job
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Hi We are a call center working mostly on inbound and customer service projects and are available 24/7. We can assist you with your requirements and will be delivering excellent quality service. Lets chat and discuss the details. Best Nasir
$750 USD in 7 days
5.0 (3 reviews)
6.6
6.6
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Hello, I will do my best for your project! Please send me your message and let's discuss more detail. Thanks.
$500 USD in 7 days
5.0 (24 reviews)
5.7
5.7
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Hi, we are interested in your project and we have a quiet environment and trained staff... :) Looking forward to your reply.
$1,000 USD in 7 days
5.0 (21 reviews)
5.2
5.2
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Hello. Can you share the project documentation if you have one? If not I can help you build one. Have you mentioned all the details needed for your project? I'm a developer in fields of mobile app development and website development. The frameworks and languages I mainly work with are Java, Swift, Flutter, Kotlin and React native for mobile projects, React.js for website frontend and Node.js for backend. Also I sometimes take on game development projects with Unity. Let's talk so we can reach an agreement as soon as possible. Thanks!
$650 USD in 7 days
5.0 (12 reviews)
4.9
4.9
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Hello prospective client, I have read your brief and I am interested in working with you. You need a support personnel for your team. I can assure you that I can do this job perfectly. I am an Enthusiastic IT Service Professional of over 18 years, I am vastly experienced in telemarketing and sales. I'm also well-grounded in customer relations, customer support personnel, live call & chat with impeccable communication (oral & written) skills. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and knowledge of demands of the everchanging business environments. Excellent reputation for resolving problems and improving customer satisfaction in the business.
$500 USD in 7 days
5.0 (2 reviews)
4.3
4.3
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BPO Technical support team Hi, I have seen your project details and completely understand the requirements. Kindly, award me this project so that we can discuss it briefly and start working.
$250 USD in 1 day
4.1 (15 reviews)
4.1
4.1
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Hi, We are a team of experts handling support for especially apps. I am sure we can handle your android support activity and can deliver the best customer support. we also provide general admin works. Good in Excel, word, PPT and also Google play console support as well. I have handled Teamviewer Hubspot also i can manage, maintain, upload process. Expert in WordPress websites and social media accounts as well. 100% sure can handle it. Please kindly connect with me for discussion.
$500 USD in 7 days
5.0 (1 review)
3.1
3.1
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Hello There, Greetings of the day Yes, I can do WordPress customer portal processes with document management I have worked for various industries CRM , CMS , ERP SOFTWARES. Please consider our proposal and initiate the chat so that we can discuss further and provide you the best solution with exact timeframe and quote. FEATURES- 1- CRM developed in PHP and my SQL 2- Admin login and other login created by admin Executive/sub admin 3- other account manage 4- client registration and maintain 5- call back manage option 6- assign client to other executives 7- report of sales and manage by executive 8- service manage option 9- notifications we will provide all features details to you on chat I have expertise and experience of almost 7 years and can assure you the quality work for your CRM'. Best Regards. WP Coders.
$650 USD in 4 days
5.0 (1 review)
2.5
2.5
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⭐⭐⭐⭐⭐ Hi there! ⭐⭐⭐⭐⭐ I can provide you this team who is best and experienced in there field. So contact me if you really want to make this best. I have not attached my work due to copy-paste issues. I have all the skills you have mentioned in the project. I am an expert on: PHP |Asp.Net | Node.Js | Angular.Js | Iconic | React Native |React.Js | Shopify | Open Cart | WordPress | Laravel |Share point | API integration | HTML5 | Website Design | Graphic Design | Advance Photoshop | Logo Designs | UX/UI Design | E-commerce | Woo commerce | Game Development | Utility Development | Blockchain | Crypto etc.. » Ready to Start as Immediate: Unlimited Revisions & Proper Testing » Keep your Data & Website Secure: Daily Progress Updates We have thousands of satisfied clients worldwide; I hope you will be next. We give you 6 months maintenance free also. If you award me the project I'd be very happy to discuss this further and get started for you as soon as possible. Thanks! Krish
$500 USD in 7 days
5.0 (4 reviews)
1.7
1.7
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Hello I understood your requirement but I have few doubts, text me so I can clear all my doubts right away, I can help you and i am ready for work. Thank you
$500 USD in 7 days
5.0 (2 reviews)
1.4
1.4
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Hello Client, My name is Yusril and i have over 3 years of experience working as customer support in English or in Bahasa Indonesia. and i guaranteed that i will get your job done with a 100% satisfaction rate. Have a good day.
$300 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Hi ! Good evening! As i have checked from your description that you need a person for chat support 365 days so i can provide you with that as i am having a good experience and delivery a quality information to our customers. Thanking you Suradip
$600 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Respected Sir/Madam, This is Ibrahim Khan from Mumbai, India. I am service in BPO/Call Centers since 2009. Started my carrier as call center representative rendering my services to US Insurance clients. I have a strong knowledge and hold of spoken and written English which helps me to understand and comprehend the customer. Working in Call Centers made me polite and patients which improved my listening skills and helped me handle irate customers. I have a wide variety of call center experience ranging from USA Insurance Customer Service to Debt Collection. I have worked for Australian Telecom Customer Service as well. So I am well versed with customer mental behavior and cultural background. I know how much to speak, when to speak and how to speak when the customer is not will to listen to you. Kindly provide me a chance to render my services and make the most of the outcome with excellent results.
$350 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I will hit the ground running, as I will need minimal training. As such, you will be able to see a positive return on your investment much sooner as I will be able to make a contribution to the project right way. I have extensive experience in sales and customer services working for international company and working with culturally diverse teams. As such, I think this will be nothing but a piece of cake to me.
$700 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello Team Feel Free To MESSAGE Me So you can Be clear what's the ability does I have thankyou I am from Nepal
$500 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi, We have agents who are trained in customer support and can handle this process for you. We are a BPO. In terms of reporting all our calls can be recorded and uploaded if required as well as custom reports can be generated and automatically emailed as per your requiment. Do message me so we can talk about the project in further detail.
$500 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Below are my experiences for your perusal. Thank you. Senior Project Manager Company: JPS Cleaning Solutions Canada Specialization: Outsourcing Industry : Janitorial Maintenance Duration : 2022 up to present Service Desk Analyst Company Name: ATOS France Specialization : Technical Support Industry : BPO Business To Business Duration : Aug 2020 – Aug 2021 Telstra NBN Specialist Company Name: Telstra Australia Specialization : Technical Support, SME, Quality Assurance Industry : BPO Duration : Mar 2017 – Dec 2019 Technical Specialist Company Name: Provincial Capitol of Palawan Specialization : IT/Computer Hardware Industry : Computer / Information Technology (Hardware) Duration : 2003 – 2005
$700 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello my prospective client from the UK, I have read your project details on looking for an expert as a virtual assistant, customer supporter and a good android user to work for you as a support team who can offer customer care and support to your customers. I am vastly experienced in being a virtual assistant as I have done for some top companies. I can get this work done in lesser time and a 100% accuracy. As a Nigerian based in Turkey, I have a good communication skill and an excellent command of business English. Give me the project and I will get it done immediately. Let's chat and get the work started
$250 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Hello, Currently based in Kosovo, we are a specialized call center for sales and outreach potential prospects. Due to the enormous potential of English speakers(native level) here we have room for more projects to be working on. Not only warm leads can be called, the volume of calls can be increased on the cold calling as well. Not to be forgotten, the past projects and ongoing projects here cover a wide variety of industries serviced by us. Working on lead generating and outreaching leads/prospects for over 4 years now , the experience you require is there. Ability to manage the time and having well-experienced workers fully dedicated to the project and self motivated. Teamwork is the key to grow a business and you can find it here. As a call centre with various projects, we as a company can come up with a range of workers. Looking forward to have a meeting soon as I hope we are able fulfil your needs and manage to be successful. Please do not hesitate to contact us regarding to your requests and questions Note: I must say that long-term engagements are much more preferred, with the hope of having an interview prior to discuss your needs. Kind Regards
$750 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I have experienced in this field of work and i have worked with a digital marketing company and with a customer support team so i know how to manage all the stuffs, besides that I'm a certified data entry operator and i work really hard to complete my work in time.
$400 USD in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED KINGDOM
Newtonards, United Kingdom
4.8
7
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Member since Dec 18, 2020

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