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Customer Retention Specialist - 代理维护专员

$25-50 USD / hour

Closed
Posted about 1 year ago

$25-50 USD / hour

岗位职责: 1、负责代理的日常维护,通过软件与代理进行沟通,以提升业绩 2、对渠道代理日常问题进行收集与反馈 3、定期进行市场和竞争对手分析 4、完成团队KPI指标 任职要求: 1、具有良好的职业道德,做事踏实认真,责任心强,心术端正 2、具有团队协作精神.具备行业经验者优先考虑 3、能在公司及海外长期稳定工作发展 4、对做业务有冲劲,具有一定抗压能力
Project ID: 36319312

About the project

10 proposals
Remote project
Active 1 yr ago

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10 freelancers are bidding on average $39 USD/hour for this job
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I am pleased to submit a bid for the job responsibilities outlined for your company, including maintenance and communication with agents, daily problem collection and feedback, market analysis, and KPI target completion. I am confident in my ability to fulfill these responsibilities and contribute to the success of your team. Based on the job requirements, my bid for this project is 30 USD. This includes the following: Daily maintenance of agents and communication through software to improve performance. Collection and feedback on daily issues of channel agents. Regular market and competitor analysis. Achieve team KPI targets. In addition to these responsibilities, I possess good professional ethics, a practical and serious work ethic, a strong sense of responsibility, and the correct mindset. I am also a team player and have industry experience. I am willing to work long-term in the company and overseas and have the drive to do business with a certain pressure-resistance ability. Thank you for considering my bid. Please let me know if you have any questions or require additional information.
$38 USD in 40 days
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Hello the Employer, 负责代理的日常维护没有什么问题的。之前做过外贸也是要维护一些客户关系的。还有定期进行市场和竞争对手分析等等。性质应该是差不多的。能保持与公司的长期稳定发展。期待与您的合作。非常感谢! Thanks and best regards, Ella Chen
$38 USD in 40 days
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Dear Hiring Manager, I am excited to apply for the position of Agent Maintenance Specialist at your company. Although I do not have direct experience in this role, I have the skills, personality, and enthusiasm necessary to excel in the position. I have acquired strong skills in communication, organization, and problem-solving. I am a quick learner and have strong attention to detail. These skills, combined with my willingness to learn and dedication to excellence, make me an ideal candidate for the Agent Maintenance Specialist position. I am eager to learn more about the industry and your company's products and services. I am confident that I can effectively communicate with agents and provide the necessary support to maintain positive relationships. I am also committed to regular analysis of market and competitor trends to ensure that our agents are well-positioned for success. In addition, I have a strong work ethic and am a team player. I am confident that I can work collaboratively with colleagues and agents to achieve team KPIs and drive the success of the company. I am excited about the opportunity to join your team as an Agent Maintenance Specialist and contribute to the growth and success of your company. Thank you for considering my application. I look forward to the chance to discuss my qualifications and how I can add value to your team. Sincerely, Karen Collera
$38 USD in 40 days
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Hi! With the customer service your are in need I am the perfect fit. I have a wide knowledge with customer service and I specialize handling calls, chats and emails. Would like to have this discuss further and feel free to reach me anytime. Regards, Hazzel
$38 USD in 40 days
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I am a native English speaking American and have extensive experience internationally working in customer support/service roles. I am experienced in handling very complex, multi-phase programs and know an extensive amount of contract law as well as Project Management skills. I am a certified Program Management Professional so I know how to organize a project and handle all aspects of customer service and responsiveness. You need me in this role because I am not afraid to make decisions, I learn the operation of cmplex systems quickly and I am extremely well-versed on a host of subject matter areas. I can give you the professional edge you desire and I can put an American face on it. I would be very effective at dealing with issues, having formerly managed Projects amid the chaos that was the war in Iraq. I can bring all of this to the job and much much more. Spend a little more and hire me. You will not regret it and it will be very impressive and effective for your customer relations. I am ready to go right away and I hope you will talk with me to answer any questions which you might have,
$40 USD in 40 days
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Hello! I am pleased to submit a bid for the job responsibilities outlined for your company, which includes maintenance and communication with agents, daily problem collection and feedback, market analysis, and KPI target completion. I am confident in my ability to fulfill these responsibilities and contribute to the success of your team. Based on the job requirements, my bid for this project is 28 USD. This includes the following: Daily maintenance of agents and communication through software to improve performance. Collection and feedback on daily issues of channel agents. Regular market and competitor analysis. Achieve team KPI targets. In addition to these responsibilities, I possess good professional ethics, good communication and listening skills, a good persuasive skill, a strong sense of responsibility, and the correct mindset. I am also a team player and have industry experience. I am willing to work long-term in the company and overseas. Thank you for considering my bid. Please let me know if you have any questions or require additional information.
$28 USD in 40 days
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Hello, I’m Abi , A dedicated and diligent customer service specialist/virtual assistant/telemarketer. I have read your project requirements and I’m glad to tell you that I have all the necessary skills to be helpful in this project. I speak and write English fluently and I’m ready to start work immediately. I have previous experiences with virtual assistance projects and my clients have been satisfied with my delivery. I have steady internet connection and can I use zoom or google meet for live streaming. I’m adept in the use of google workspaces and cloud applications /CRMS. I also use any desk for remote sharing. I am greatly experienced in assisting remotely with customer support, phone calls, email handling, , data entry, proofreading, internet search/scouring, article writing, document filing, writing contract agreements and NDAs, lead generation, Research , travels and all other jobs required as a virtual assistance. I always work based on clients/ project specifications and instructions. I’m very creative and can work with minimal supervision and ensure project delivery before the deadline.
$38 USD in 40 days
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I strongly believe that my skill set and knowledge will be a great addition to the company as an asset. I have been in the BPO industry for more than 15 years now and have vast experience in Customer Service| Tech Support | Medical, Billing & Financial accounts | HR Recruitment | Data Encoding & Workforce Management (Real-time management & Reports analysis). Throughout my professional BPO career, I got exposed to different roles from frontline to support roles up to admin tasks. Given a chance, I am very much excited to work for you and your company and I would like to thank you in advance for the opportunity and consideration.
$45 USD in 40 days
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About the client

Flag of PHILIPPINES
paranaque city, Philippines
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Member since Mar 31, 2023

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