Help with customer support

$30-250 USD

Closed

Posted

over 7 years ago

$30-250 USD

Paid on delivery

We are a fast paced tech company looking to add a part time customer support representative to our US based company for our Vietnamese customer base. Right now we have a 100% english focused staff for our customer support and we have need for someone who speaks Vietnamese and English. You'll need to be able to perfectly communicate with all of our English based operations while delivering great customer support to our growing Vietnamese community. We help marketers and entrepreneurs sell t-shirts with no risk and no support. We handle it all. What you will be doing is communicating directly with our sellers daily. Helping them with their questions in their native language. -Email Support -Facebook Group Support -Content translation (relaying the same message we are sending in English to sellers, in Vietnamese) Basically, you will have a set of about 100 sellers who we already are giving support to via email. It's just all in English at the current time, we need someone who can come on part-time and work with our English based staff to better support our Vietnamese community. This is part-time, long-term work that could grow into full-time work later. If you're fluent in both languages and want to work in a great environment with great people. Apply. Chat soon,

Customer Support

Virtual Assistant

Project ID: 12126280

About the project

23 proposals

Remote project

Active 7 yrs ago

Looking to make some money?

Email address

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23 freelancers are bidding on average $167 USD for this job

@monishahere

Hi Thanks for checking my application, I am available to take this assignment further & can continue with the testing phase for this project. Lets discuss more over a call or chat. Thanks Gary

$155 USD in 3 days

5.0

(2 reviews)

4.7

@tuhindo82

Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have completed many Website Management / Customer support/ System Admin/ server Administrator/ web research/data entry/ General Admin and marketing project. I am 100% able to do your project. Sincerely, Tarikul Islam

$250 USD in 20 days

3.3

(9 reviews)

5.0

@whyfor13

Hi there, I'm a native Vietnamese with very strong English currently being a professional translator on Freelancer. I'm kind of smart and have high responsibility for everything I work on. And I'm so interested in this position about supporting T-shirt sellers. So please give me a chance to take it :) Best regards,

$155 USD in 3 days

5.0

(1 review)

3.3

@TameaG

Hi, I'm highly experienced in the customer service field. I managed several successful multilingual online stores and one of my primary duties has been email customer service and live chat. I'm familiar with internet marketing, affiliate marketing, ZenDesk and Kayako, WordPress, Social Media and I have a basic understanding of HTML. I understand the importance of customer service as this sets future business in place and represents the establishment. I'm very responsible, reliable, quick, friendly, polite, accurate, and consider myself as a problem solver. I pay strong attention to detail and understand the importance of being responsive. I have experience in working from home and understand the importance of reliability, I have a reliable internet connection, and Skype . I can proudly assure to give my absolute best in combining all elements of my knowledge. Thank you for your consideration.

$155 USD in 3 days

5.0

(1 review)

2.5

@EngSafe

hi, i'm the right person for your job ! , i'm online 12-16 hours a day ! my internet speed is very good, I can respond to customer inquiries in a timely and professional manner, through a ticket-based support system, and chat support. Investigate written inquiries/issues and respond/resolve accordingly. Perform data entry and order processing functions. Prepare and submit timely, accurate reports to supervisors/managers on a daily basis. Provide information to customers on account status, transactions and billing issues Report suggestions. please send me more details via chat, regards

$250 USD in 30 days

5.0

(1 review)

2.2

@chyconsl

Hi, I have read and understood the project outline and will gladly offer an outstanding service. Please give me a chance. A trial will convince you. Looking forward to work with you. Thanks

$150 USD in 10 days

3.1

(4 reviews)

2.6

@chetnasethi0210

A proposal has not yet been provided

$111 USD in 3 days

0.0

(0 reviews)

0.0

@yooamir

Hopefully, I can help with this!

$175 USD in 0 day

0.0

(0 reviews)

0.0

@bizover

Hi, I am Hoai.T, I can do this stuff easily, can you send more details of workflow? Pls hire to start, send trial task if you need so I can complete soon. Thanks

$50 USD in 3 days

0.0

(0 reviews)

0.0

@ngaduongvan

Having worked as a Marketing executive, I was responsible for lead generation, event organization, customers survey, monitoring Facebook Fanpage daily, reviewing and analyzing market related data. My job has required strong planning and organizational skills coupled with an in-depth analytical approach to problem management. I have also had the opportunity to develop strong interpersonal communication and customer assessment skills.

$246 USD in 30 days

0.0

(0 reviews)

0.0

@machthao

Dear customer; According to your advertisement about hiring translator, I would like to write email to apply this position for translating the school-letter to Vietnamese. My name is Thao, native Vietnamese, I work as the managing assistant for seafood company. I usually translate documents to Vietnamese or reverse, formal document or any official documents. I have experience to deal and support with customers in my company. Hope we can get the long-term cooperation. Kindly review my ability and send me the sample, I could work with you, maybe not this time but could be in future. Sincerely; Mach Thao.

$166 USD in 3 days

0.0

(0 reviews)

0.0

@Cuctran

Dear Sir/Madam, I am writing to apply for part-time Vietnamese supporter to your Vietnamese seller community. As for my employment history, I used to work as in-house technical translator for a worldwide engineering consultant and assistant to managing director who resided in France and remotely managed her global companies of translation services. Therefore, I have demonstrated to be reliable and have high sense of responsibility to perform every assignment efficiently under very limited supervision. Thanks to my previous jobs that have a lot of to do with writing and translation, I have gained extensive translation experiences customer service skills plus with curiosity for learning new things and interest in social issues that make me a potential candidate for your job vacancy. In addition, I am available to be online 8 hours per day, have stable Internet connection, personal laptop and Skype account that facilitate working online. If you have any further question or my detailed CV, please kindly let me know via email, phone contact or Skype chat. Thank you for your attention. I look forward to hearing from you. Best regards, Cuc Tran

$133 USD in 3 days

0.0

(0 reviews)

0.0

@boudellie

Hi, I'm a native Vietnamese-English speaking writer, translator and interpreter. I'm fluent in both language (Vietnamese and English). For the project, I possess the cover abilities to work on it because I am myself a T-shirt seller on Teespring and ViralStyle, so I strongly ensure how to help the customers to spread their market in Vietnam. Moreover, I also have full skills on managing as well as content writing for marketing on social networks ( I have experienced with online marketing in Vietnam for 4 years). I think myself is highly interested to take this job. I'm looking forward to hearing back from you. Best regards Ellie

$222 USD in 3 days