Abuse support engineer freelance rate jobs

...user interaction and lead generation. • Contact Options: Replace the contact button with a simple white band featuring options to schedule a call or contact via WhatsApp. • SEO-Optimized Blogs: Develop engaging blog content focusing on relevant keywords and SEO best practices. • About Us Section: Revamp the About Us section to be concise, interactive, and visually appealing. • Live Chat Support: Integrate a live chat feature for real-time assistance and guidance to potential clients. • Enhanced Testimonial Page: Improve the testimonial page for credibility and social proof. • Scroll Bar Placement: Move the scroll bar to the top of the website for an immersive viewing experience. • Website Speed Optimization: Enhance website speed wit...

...successfully completing tasks. - Levels: Every user has levels that get increased based on his or her activity. Authors -You can add books based on the form that is required to upload a book. - Check how many books they have uploaded. Readers - Can browse books uploaded in the reading library. - Books that are yet to be reviewed. - Books that they have reviewed. Get Points - Rewards Page Support Join WhatsApp Group Join Facebook Group Refer a Friend Plugins - Mycred | Memberpress Ideal Skills: - Proficient in WordPress and membership site creation - Experience with user review and rating systems - Ability to handle and organize a large number of content items - Good understanding of what makes a user-friendly and engaging site - Strong attention to detail for quality assu...

I am looking for a specialized Brazilian freelancer who can create a persuasive media pitch presentation for me. The main goal of my presentation is to persuade viewers to invest or support an idea. Therefore, I am imagining a presentation with: - Graphs and tables to simplify complex data - Photographic images to create a strong impression - Diagrams to illustrate processes or strategies - General Slide Design Key information that needs to be included to support the pitch are market research findings and a diagrammatic strategy visually expressing plans and goals. Ideal freelancers should be proficient in graphic design and data representation, and understand the art of persuasion in presentations. Experience with investor presentations is a huge plus.

I am looking for an electrical engineer to do some kind of modifications in already designed PCB. I will share details in chat. It's a simple task and won't take more than an hour. Thank you

I'm looking for an experienced design engineer who can assist me with designing single-phase generators in 10kW, 20kW, 30kW, and 40kW capacities for the Canadian market. This project involves a thorough review of the Cummins, Kohler, and Briggs and Stratton product offerings; seeing what makes them unique in their design and then coming up with our design. Key deliverables for this project include: - A detailed design proposal for a new brand of single-phase generator tailored for the residential market. - Recommendations for optimal capacity levels (10kW, 20kW, 30kW, and 40kW) based on market demand, competitor analysis, and technical feasibility. - A comprehensive comparative analysis of the existing Cummins, Kohler, and Briggs and Stratton products. - Auto Cad design wo...

I'm looking to create a pay-per-minute consultation service for psychics. The platform needs to be accessible not only on the website but also through a mobile app. We would like these two itemized separately. Key Features: - Pay-per-minute model: Users should be charged for the duration of the consultation - Website & Mobile App: Both platforms should support consultation services

I'm in need of many skilled freelancers based in Udupi, who can assist me with various projects. The main goal is to support me in various projects and build a strong company. Key Requirements: - Skilled in particular areas like web-development, Flutter, content creation, UI/UX etc. - Able to work out of home or co-working space - Able to provide long term commitment to projects I am building a panel of freelancers in Udupi to work out of my co-working space, who can support me in client projects as well as my own projects. I would also like to build a set of talent pool out of Udupi to cater to the local as well as global audience.

I am seeking a proficient Revit and AUTOCAD user to create detailed structural plans. As a structural engineer, I have already completed all necessary calculations. Therefore, no additional computations are required for this project. The primary task will be to draw the plans according to my specifications. Please note that this project solely involves drafting; all engineering aspects have been addressed. The successful candidate should have a strong understanding of Revit and be able to produce detailed, accurate plans based on the information provided. Looking forward to working with you. Thank you.

...ool/ IT support Liverpool It support Warwick Farm It suport Lansavle It support Wetherill Park It support Parramatta It Support Camden IT support Campbelltown It support ingleburn It support Minto IT support Narellan Grange IT support Smeaton Grange

Within the framework of a project, being able to manage issues related to AI

I'm in need of a marketing assistant to support my company's marketing activities. I do NOT want a company, I am after an individual - a single person who is looking to work for a good employer and be part of our team. We will provide a brief on what needs to be done and you will implement these strategies. Proven experience in website optimising an advantage. Basic understanding of online ads is a plus. We will start with one project and then it would become permanent for the right person. Tell me about your experience, where you are located, who you have done work with etc. At the END of your reply, put the word: Understood.

I'm seeking a skilled freelancer to assist me with leveraging the free tier of Google Cloud ($300 credit) . I am a Google Cloud Platform account holder who wants to install and configure S/4HANA 2024. The primary goal for this project is development and testing. I'm looking for a freelancer who has a good understandi...has a good understanding of both SAP S/4HANA 2020 and Google Cloud Platform. Your role will be to install and configure the software, ensuring it runs smoothly on the cloud platform. Key requirements include: - Expertise in SAP S/4HANA 2024 - Proficiency in Google Cloud Platform - Experience with installation and configuration processes - Ability to troubleshoot and offer post-installation support if necessary. Your assistance in this project will be...

...card-flipping animations and sound effects. - Mechanism to track and display the number of cards each player holds. Metrics/Scoring/tracking the play: - Display on who’s winning. - Gamification basics: - Leaderboard for when players are in play. - Display winners. - Add a series of ways to win - Like choosing ‘Best out of 3 games wins,” etc. Multiplayer Functionality: - The game should support two players. - Consideration for future updates to include online multiplayer capabilities. Platform Compatibility: - The app should be compatible with both iOS and Android platforms. Additional Features: - Ability to play against an AI opponent.’ Monetization: - The in-app advertising model will need consideration if needed. Submission to App stores: ...

I'm seeking a talented app developer to create a...personalized shopping experience and tracking orders. - The app must support in-app purchases, as it is central to the shopping functionality. - Incorporating a live chat feature will enhance customer service, providing users real-time support and interface for queries and concerns. Ideal Skillset: * Strong proficiency in iOS and Android app development. * Past experience designing e-commerce apps. * Experience in incorporating in-app purchases and live chat functionality is preferred. * Knowledge in user-interface design for retail mobile apps. The perfect candidate should have a proven track record in developing user-friendly e-commerce apps, with particular emphasis on platforms that offer in-app purchases and incl...

I have initiated the drafting of my business plan and investor deck, however, I am looking for a seasoned freelance professional to take my existing work to the next level. Particularly, I am in need of assistance in the creation of compelling visual branding elements. The suitable freelancer for this task should possess: - Proficiency in creating visually appealing branding elements - Impressive portfolio in graphic design with focus on branding - An understanding of business plans and investor decks - Ability to preserve my initial concept, yet bring fresh ideas to the table Your main responsibility will be to revamp the visual aspect of my business plan while maintaining the original essence. I am open to new ideas and novel thinking. I look forward to our potential collabora...

I have a 58-second audio file with speech that has been marred by background noise. I'm seeking a professional audio engineer who can clean up the file and remove the static, ensuring the final audio quality is as pristine as possible, with minimal to no background noise remaining. SECOND HALF OF AUDIO NEED TO CLARIFY VOICES- YOUNG BOY TALKING TO HIS FATHER WHO HAS PLANTED EVIDENCE FOR HIS OWN CRIME. NEED TO HEAR IT AS SOON AS POSSIBLE This task requires someone well-versed in audio editing who can preserve the original content while significantly reducing the presence of background noise AND PERHAPS LOWER THE OVERLAPPED FAKE POLICE YELLING ON TOP.... Experience with radio or similar audio content is a plus. ANYONE WHO CAN DO IT FAST.

Python Script Developer for Photoshop Automation & WordPress/WooCommerce Integration We are seeking a freelance Python developer to create a script that automates Photoshop tasks and integrates with WordPress/WooCommerce for product customization. The script will: Develop a Python script to automate Photoshop operations. Integrate the script with WordPress/WooCommerce to retrieve order details. Automatically open Photoshop and modify PSD files based on customer orders. Update text layers with customer input and save customized templates as JPG/PDF.

I'm looking for a detail-oriented professional to support my business with bookkeeping and budget management tasks. Key Responsibilities: - Accurate management of accounts payable and accounts receivable in QuickBooks - Regular bank reconciliations to ensure that all transactions are accounted for correctly Ideal Skills and Experience: - Proficiency in QuickBooks software - Prior experience in accounts payable/receivable and bank reconciliations - A keen eye for detail and accuracy - Strong organizational and time-management skills The role will require weekly input, but this may vary depending on the size of transactions. Please provide an estimate of your hourly rate in your bid.

I would like an AI chat robot that can answer users questions and send transcripts on email

...integrated and tested on our existing WordPress site. Additionally, we require on-hand support on the day the course goes live to ensure everything runs smoothly. Responsibilities: Review and optimize the current LMS setup using LifterLMS and GrassBlade xAPI Companion. Implement and test SCORM file integration to ensure smooth functionality. Conduct CSS customization for aesthetic improvements on specific pages according to our design guidelines. Thoroughly test functionalities including course progression, LRS & LMS data tracking, certificate generation, and the student dashboard. Ensure the site can handle high traffic (upwards of 450 users) without crashing. Provide real-time troubleshooting and support on the 28th of May, tentatively from 9am for 5 hours. Requir...

I'm seeking a seasoned back-end engineer with expertise in Node.js and MongoDB. Your primary responsibility will be developing APIs that integrate seamlessly with external services. Key tasks include: - API development: You should have a proven track record of creating robust, efficient APIs. - Integrating with third-party services: The APIs you develop need to be able to communicate effectively with a range of external platforms. - Database design and optimization: While not the core focus, a strong understanding of MongoDB and how to optimize it for performance and scaling is beneficial. The project is centered around building a backend system that can handle a variety of tasks and interactions. While the exact scale of the project isn't currently known, the potential ...

Description: I am in the process of migrating some websites from a cloud server to AWS. Seeking an experienced AWS expert to provide a couple of hours of verbal advice over a Zoom meeting. Requirements: Extensive experience with AWS, including E...cost efficiency. Address any potential issues or challenges we might face during the migration. Preferred Experience: Previous experience working with small web agencies or similar businesses. Knowledge of web hosting and server management. Details: Duration: 2 hours (flexible scheduling) Platform: Zoom meeting Payment: Hourly rate If you have the expertise we need and are available for a Zoom consultation, please apply with your relevant experience and hourly rate. We look forward to your insights on ensuring a successful ...

Python Script Developer for Photoshop Automation & WordPress/WooCommerce Integration We are seeking a freelance Python developer to create a script that automates Photoshop tasks and integrates with WordPress/WooCommerce for product customization. The script will: Develop a Python script to automate Photoshop operations. Integrate the script with WordPress/WooCommerce to retrieve order details. Automatically open Photoshop and modify PSD files based on customer orders. Update text layers with customer input and save customized templates as JPG/PDF.

Python Script Developer for Photoshop Automation & WordPress/WooCommerce Integration We are seeking a freelance Python developer to create a script that automates Photoshop tasks and integrates with WordPress/WooCommerce for product customization. The script will: Develop a Python script to automate Photoshop operations. Integrate the script with WordPress/WooCommerce to retrieve order details. Automatically open Photoshop and modify PSD files based on customer orders. Update text layers with customer input and save customized templates as JPG/PDF.

...SKILLS AND EXPERIENCE REQUIRED: 1. Proven experience in lead generation within the financial services sector. 2. Successful track record in raising equity capital for growth-stage companies. 3. This project requires a proactive and results-oriented approach. 4. The successful freelancer will work closely with our executive team to develop and execute a comprehensive capital-raising strategy to support our company's growth objectives. TERMS AND CONDITIONS OF THE SERVICE AGREEMENT: 1. Email Outreach: Send 400 emails per week to well-researched leads in specific industries. 2. Retainer: £1000 per month. PROCESS 1. Lead Research: Identify and research potential leads. 2. Email Outreach: Send emails to prospects. 3. Response Handling: Forward prospect responses to the...

I need access to the BIM 360 construction cloud software for a period of 6 months. I am specifically looking for someone who can rent a license for me as I do not need a permanent subscription. The main features of BIM 360 that I require access to are: - Document Management: This includes managing, reviewing, and approving...monitoring. - Design Collaboration: It is important for me to facilitate design reviews, coordination, and collaboration among project stakeholders. Ideally, I would like this license to have access for 1-5 users. The freelancer should be able to provide a secure and reliable way for my team to access the BIM 360 software within the agreed time frame. The freelancer should also be able to provide support or troubleshooting in case of any issues during the rent...

I need a dedicated freelance professional to assist me with data research and entry for a project involving database management. The ideal candidate should have: - Proficiency in web data collection and entry - Experience in database management - Strong attention to detail and accuracy The task involves the following key aspects: - Research and collection of specific data from websites - Data entry into a database - Ensuring all data is accurately entered and categorized The data collected is crucial for managing the website, so precision and dedication to the task are paramount. I prefer to receive the data in the form of a detailed report, as it will help me optimize and manage the website more efficiently.

I'm seeking a proficient and experienced grant writer, familiar with Canadian grants. My project entails: 1. Devising a grant proposal from scratch 2. Thoroughly researching and identifying promising grant opportunities - The grants of interest are: Government grants, Non-profit organization grants, and Research grants. - The proposal aims to secure funding for the support of research and development within my organization. The ideal candidate will have a demonstrable track record in successfully obtaining such grants, particularly in the spheres of government, non-profit organizations, and research. They will also demonstrate a strong understanding of the criteria required to meet the expectations of these grant bodies. Experience in crafting compelling narratives that ...

I need a seasoned expert to help me organize and set up a GoFundMe campaign for a senior citizen facing eviction in Los Angeles. The campaign's primary purpose is to raise $5000 to cover relocation expenses, including moving his belongings and his cat. This project needs to be completed before 31st May. Here's what I'm looking for: - Deep understanding and experie...- Competency to plan and execute a campaign strategy that centers on raising funds Ideal candidates should have a passion for helping those in need and a track record of successful GoFundMe campaigns. Your responsibility will be to use the personal story we have to influence the public and help us reach our financial goal. Your input on how we can best reach our target audience and draw their support wi...

...involve the following: - Updating Content & Photos: The site's content and images need to be refreshed to reflect my business's current offerings. - Redesigning Layout: I want the website to have a fresh, modern look that aligns with the services I provide. - Adding New Features: I'm open to suggestions here. A few ideas could be online appointment booking system, product catalog, or live chat support. Additionally, there are a few key areas where I'm seeking recommendations: - SEO Enhancements: The site should be optimized for search engines to attract more visitors. - Performance Improvements: I need the site to be faster and more responsive. - Mobile Optimization: It's crucial that the website looks and functions flawlessly on mobile devices. F...

I'm in need of a comprehensive, ready-to-deploy online grocery and delivery application, with full support for deployment and maintenance. Key Requirements: - The application should be a complete package, designed to be user-friendly and efficient, streamlining the grocery shopping and delivery process. - Integration with PayPal and a European payment gateway is necessary. - The inventory management system must be integrated with WooCommerce. Support and Deployment: - Your role will extend beyond development; you'll be required to provide detailed support to my in-house tech team for deployment and maintenance. - The final product should be fully functional and ready for use. Skills and Experience: - Proficiency in full-stack development, with experience i...

Please Sign Up or Login to see details.

I'm looking for a Go developer to implement a primary/backup replication solution based on a detailed design I've already established. Your responsibilities will include: - Understanding the existing design - Implementing a key-value store system within the bounds of this design...deadline. Ideal Skills: - Significant experience with Golang and knowledge of its various packages and libraries - Proficient in working on distributed systems, specifically on primary/backup replication - Proven ability to navigate and manipulate existing systems while minimizing disruptions - Great time management skills and commitment to meet tight deadlines Your insight and capability can support the successful and timely completion of this essential task, engaging in a challenging yet re...

I'm looking for a skilled web developer who can create a user-friendly, web-based tool that allows our internal staff to generate cost estimates quickly and accurately. Key Features: - The tool should be specifically designed to generate cost estimates. - The primary users will be our internal staff, so the tool should be intuitive, easy to use and accessible. - It should not support multiple currencies, as all our estimates will be in the same currency. Ideal Skills and Experience: - Experience in developing web-based tools or software, ideally with a focus on generating estimates. - Proficiency in UX/UI design to ensure the tool is user-friendly and intuitive. - Strong understanding of financial systems and tools, to ensure accurate cost estimates are generated. - Ability t...

...Information: - First Draft: Please let us know if you can provide a free first draft or if you charge per hour. - Long-term Relationship: We are looking for someone interested in a long-term working relationship. If you are interested in this opportunity and meet the above criteria, please submit your application with the following: - Your portfolio showcasing relevant web design work. - Your rate (hourly or per project) and availability. - Any initial thoughts or ideas for the casino website project. We look forward to seeing your creative ideas and working with you to create stunning web designs. Thank you!...

I'm seeking a diligent and thorough research assistant to support me in conducting a literature review on a specific topic. - **Scope**: The review should provide an overview of the topic. This includes summarizing existing literature, identifying key themes, and establishing the current state of research. - **Format**: The final output should be in a Word document. The ideal candidate for this role should have excellent research and analytical skills, a good understanding of academic writing, and the ability to synthesize and present complex information in a clear, structured manner. Please provide examples of previous research or literature review work when applying to demonstrate your expertise in this area.

... ATS I am looking for a collaborator who can help me secure interviews for these positions. The CV and cover letter will be the first impression employers will have of me, so they need to be outstanding. I prefer someone who is experienced in 1. UK and Europe recruitment 2. Environmental, water resources management, and sustainability field recruitment 3. using HR tools to increase the hiring rate, eg: Applicant Tracking Software ATS The ideal freelancer for this job should: - Have a strong understanding of the HR industry, specifically in the UK and Europe. - Be experienced in creating CVs and cover letters for HR professionals. - Be familiar with the relevant certifications and qualifications (SHRM-CP, CIPD, ATS) and capable of highlighting these effectively. - Be able to a...

...Technical Support and Maintenance: A plan for ongoing support and updates to the data collection framework, including how changes in app interfaces or data structures will be managed. 4. Payment Schedule Payments will be linked to the successful completion and approval of specific milestones: 1. Milestone 1 (20%): Upon acceptance of the Data Collection Framework and commencement of the project. 2. Milestone 2 (30%): After the delivery and approval of the Structured Data Repository containing all collected data. 3. Milestone 3 (30%): Upon submission and acceptance of the comprehensive Analysis Report and Insights Presentation. 4. Milestone 4 (20%): Final payment upon completion of all project deliverables, including Methodology Documentation and the provision of Technical ...

I'm working to develop a series of 500 infographics aimed at UPSC students. These will cover a range of topics, primarily focusing on current affairs and geographical data. Specific Topics: - Economy and finance - Politics and governance - Environment and climate change Level of Detail: - Intermediate level analysis Key R...Key Responsibilities: - Creating infographics on the selected topics. - Ensuring the information is current and accurate. Ideal Skills: - Experience in creating educational infographics. - Knowledge of current affairs and geography. - UPSC exam preparation experience would be a plus. Please note that the graphics should be clear, concise, and engaging for a student audience. Your work should support students in understanding and retaining the informa...

...Programming Language: Preferably Python. Libraries: Experience with web scraping libraries like BeautifulSoup, Selenium, and data processing libraries like Pandas. Output Format: Ability to export data into an Excel file using Pandas or similar libraries. Error Handling: Robust error handling to manage failed requests and parsing errors. Compliance: Adherence to the websites' terms of service and rate limits to avoid being blocked. Project Scope: Input: A list of CRM numbers and a list of CID numbers. Process: Automate the lookup and data extraction process. Output: An Excel file with the compiled data. Skills Required: Web Scraping Python Programming Data Processing Automation Excel File Generation To Apply: Please provide: Examples of similar automation projects you ha...

As the founder of our rapidly growing Ecommerce company, I'm seeking a CTO with a strong technical background in E-commerce platforms and technologies. Key responsibilities include: - Leading our technical team and driving our technical strategy in alignment with our b...digital products. The ideal candidate will possess: - Proven experience in technical leadership, especially in the E-commerce sector. - Comprehensive knowledge of E-commerce platforms and technologies. - A hands-on approach to technical work coupled with the ability to think and plan strategically. Your role will be pivotal in shaping our technology stack, ensuring it's robust and scalable to support our expansion. Leadership, hands-on skills and understanding of E-commerce technologies are key for s...

I'm in need of a professional virtual assistant to support me with a variety of tasks. My preferred mode of communication is through email. Key Responsibilities: - Email Management: Assist in managing my inbox, filtering important emails, and drafting responses - Data Entry: Help with inputting data into spreadsheets or databases as needed - Appointment Scheduling: Support in organizing my calendar and scheduling meetings or appointments Ideal Candidate: - Experience as a virtual assistant - Excellent organizational and time-management skills - Proficient in email communication - Prior experience in data entry and appointment scheduling would be a plus

...dual citizens, to get my taxes in order promptly. Responsibilities: File Canadian tax returns for the years since obtaining US citizenship in 2020. Ensure compliance with both Canadian and US tax laws and regulations. Provide accurate and timely filing of all necessary documents. Assist with any additional tax-related queries or issues that may arise during the process. Provide guidance and support for the green card sponsorship process concerning tax requirements. Requirements: Licensed and certified accountant with expertise in both US and Canadian tax systems. Proven experience working with dual citizens and understanding the intricacies involved. Excellent knowledge of tax treaties and regulations between Canada and the USA. Ability to work efficiently under time constrain...

The site has been compromised by malware. Have scanfile with corrupt files but do not know how to delete them without wrecking the site. Please see attached screenshots when you go to website and directions from bluehost customer support.

We seek a talented developer to build a full-featured digital media website. The site will have three core sections - ecommerce, content publishing, and community forums. The ecommerce module must support selling of various third-party drop shipped physical products as well as own branded merchandise. It should facilitate drop shipping fulfillment and allow adding digital goods like audio files and ebooks for purchase. A subscription feature for recurring payments is also required. For content, the site will publish original articles and host embedded video tutorials sourced from YouTube and Instagram (produced by us). The content management system must offer an intuitive interface for creating and organizing multimedia posts. Community engagement is important. As such, a discuss...

I'm looking for a skilled web developer who can bring my vision for a site to life. The site I have ...platform. It will serve as a hub where users can access and contribute to various types of educational content. Key Functionalities: - **User Registration and Login**: The site should allow users to create accounts and log in securely. - **Payment Gateway Integration**: I want a seamless payment system for premium content or memberships. - **Content Management System (CMS)**: The platform should support easy content uploads and management. The ideal candidate for this project would have experience in: - Developing similar informational or educational websites - Integrating payment gateways - Implementing secure user authentication systems - Building easy-to-use content man...

Overview: This application will enable Shopify store owners to collect and display customer reviews. However, only customers who have made a purc... Review Collection: • After a purchase, customers should receive an invitation via email to write a review. Review Display: • Reviews submitted by customers should be displayed on the respective product page of the Shopify store. Webservice Integration: • All reviews must be sent to an external webservice for additional processing or storage. Subscription Plans: • The application should support different subscription plans (e.g., Free, Basic, Premium). • Each plan should offer different features and benefits. Submission Requirements: • Examples of previous work, especially any Shopify apps. • Ti...

I'm looking for an experienced design engineer to finalize the design of a functional metallic safe. This 10cm diameter round product is intended to function as a mini safe for storing small objects. It's not complex, design is on the last phase, we need a pro to complete the design to be ready to manufacture. The safe resembles a medal, consisting on a top and bottom part that screws together closing the safe. 3 main screws are needed to be designed, plus some other technical details to be defined, such has best thread sizes, materials, finishing and aesthetics. Also a small locking design is needed to be implemented. To complete this project, you'll need: - Proficient knowledge in mechanical design - Expertise in working on metallic surfaces intended for functional...

I require comprehensive help with the establishment of my UK-based drop shipping business, including both business and VAT registration. - Business Registration: As I'm not currently registered as a business in the UK, I'm looking for a freelancer who can guide me through the process thoroughly. - VAT Registration: Following the business registration, assistance with VAT sign-up is necessary for my operations to proceed. Ideal Skills/Experience: - Experience with business and VAT registration in the UK - Familiarity with the legal framework for a drop shipping business - Ability to simplify complex business registration processes and requirements.

...limited to, Google, Amazon, and Ebay. Key Requirements: - Increase website traffic: I'm keen on reaching a larger audience and am looking for strategies to draw in more visitors. - Improve search engine ranking: I need my site to rank higher on search engine results pages to increase visibility and credibility. - Boost online sales: Ultimately, the end goal of this project is to enhance my conversion rate and drive more sales through my site. Target Audience: - Local, national, and international customers: The SEO strategy you will implement should be able to attract and engage with customers from various geographical locations. Ideal Skills and Experience: - Proven track record in SEO: I'm looking for someone who can demonstrate their knowledge and experience in im...